Improve Customer Relations and Develop Your Online Community
Social networks / social media / community management is a mode of social interaction that facilitates the exchange of information and content between individuals or organizations.
#1 Why Should You Adopt a Social Media Strategy?
Your presence on social media is a major asset to improve the visibility of your brand, establish your reputation online and promote your products or services.
A community management strategy addresses several issues of digital communication:
✓ Improve the user experience
✓ Generate qualified traffic and leads on your site
✓ Optimize your customer relation
✓ Retain Internet users and increase commitment
✓ Increase communication with your target audience
✓ Be recognized as a friendly brand
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#2 Choose the Relevant Social Media Networks
Each social network tackles precise issues and targets different types of populations.There is, for example, a difference between networks that focus on entertainment and more professional networks.
Facebook, LinkedIn, Viadeo, Twitter, Instagram, Youtube, Pinterest, Google +, Snapchat…
Our community managers advise you on the best digital strategy for your needs.
#3 Community Management: Our Driving Forces
As a social media agency, we focus on several driving forces in digital communication and social media marketing.
#4 Boost your Performances on Social Networks
Do you need a little boost? Creating advertising campaigns on social networks will allow you to improve traffic and sales by drawing on your existing community.
Facebook Ads – Twitter Ads – Linked In Ads, Instagram Ads
A Few Tips for your Social Networks
Monitor your market and your e-reputation regularly.
Manage and moderate your pages on a regular basis (through Facebook contests and other content)
Use social networks that are suitable for your target audience
Embrace topical issues
Use the #hashtag wisely
Listen to customer comments and answer them
Create community “dates”