Improve Customer Relations and Develop Your Online Community

Social networks / social media / community management is a mode of social interaction that facilitates the exchange of information and content between individuals or organizations.

#1 Why Should You Adopt a Social Media Strategy?

Your presence on social media is a major asset to improve the visibility of your brand, establish your reputation online and promote your products or services.

A community management strategy addresses several issues of digital communication:

Improve the user experience
Generate qualified traffic and leads on your site
Optimize your customer relation
Retain Internet users and increase commitment
Increase communication with your target audience
Be recognized as a friendly brand

[messenger url=”” hide_cover=”false” lagre_header=”false” button=”Chat with us on Facebook Messenger”]

#2 Choose the Relevant Social Media Networks

Each social network tackles precise issues and targets different types of populations.There is, for example, a difference between networks that focus on entertainment and more professional networks.

Facebook, LinkedIn, Viadeo, Twitter, Instagram, Youtube, Pinterest, Google +, Snapchat…

Our community managers advise you on the best   digital strategy for your needs.

#3 Community Management: Our Driving Forces

As a social media agency, we focus on several driving forces in digital communication and social media marketing.

#4 Boost your Performances on Social Networks

Do you need a little boost? Creating advertising campaigns on social networks will allow you to improve traffic and sales by drawing on your existing community.

Facebook Ads – Twitter Ads – Linked In Ads, Instagram Ads



A Few Tips for your Social Networks

Monitor your market and your e-reputation regularly.
Manage and moderate your pages on a regular basis (through Facebook contests and other content)
Use social networks that are suitable  for your target audience
Embrace topical issues
Use the #hashtag wisely
Listen to customer comments and answer them
Create community “dates”


Discover Staenk’s latest social posts and our social wall